At BC Optima we believe that the most important criterion of customer satisfaction is the maximal value for lower cost. We derived an equation of customer value states that:

Value = (Quality + Flexibility + Innovation) / Cost

Our main objective is to maximize the value by maximizing positively correlated components and minimizing negatively correlated cost. Therefore, our vision divides into spectrum of four sectors.

Quality – our team delivers the highest quality, by carefully analyzing client’s needs and inputs. We design and validate the model of the e-solution before any development takes place.

Flexibility – we don’t follow a single pattern, every project is crafted to answer the latest trends and demands. It is reassessed regularly and the client is always welcomed to suggest alterations and changes.

Innovation – the technologies of e-business world are extremely dynamic, that is why our experts constantly research and track the latest changes and implement them accordingly. The world doesn’t stay in the same place, and the ones who don’t keep in tact are left behind to stagnate.

Cost – the cost is, perhaps, the most influential factor because it could be quantified. At BC Optima we let the customer to take advantage of the economies of scale, hence the unit cost decreases as our business enlarges.